Kore.ai is currently operational as of .
Kore.ai is an AI and machine learning platform. Monitor Kore.ai status, outages, incidents, and uptime history on Netbeep.
Real-time status monitoring for Kore.ai. View live component status, active incidents, scheduled maintenance, and uptime history.
Components (91)
AWS ec2-us-east-1
Facebook Workplace
Bot Uptime
Region - USA
Bot uptime
Nuance
Web Crawler
SmartAssist - Europe ( London)
Agentic App
Workflows Runtime
AI for Retail
Agentic Apps
AI for Work - USA
Agents Studio
Bot Builder
APIs
Email
AWS ec2-ap-northeast-1
Region - Europe (London)
Kore IVR
Application Service
Tool
AI for Process Builder
Agents Runtime
SMS (Twilio)
AWS ec2-eu-west-2
Kore Agent Desktop
Region - Europe (Frankfurt)
Search Service
Model Studio
Trigger Health
Workflows
Bot Administration Application
AWS s3-us-standard
Microsoft for Teams
Region - Middle East (UAE)
Bot Administrator Application
Prompt Studio
Search AI
Twilio Outgoing SMS
Skype for Business
EvaluationStudio
Insights
Region - KSA
Analytics
RTM Channel for WebSDK/Mobile SDK
Google Apps Maps
Region - India
Admin
Evals
Google Apps Realtime API
Slack
Dataset
Region - Singapore
Region-Japan
Microsoft Azure ASR/TTS
Google ASR/TTS
Region - APAC (Syndey)
SmartAssist - USA
Amivoice ASR
AWS Polly TTS
SmartAssist - Europe (Frankfurt)
Microsoft Bot Framework
SmartAssist - India
Zendesk
SmartAssist - Japan
OpenAI
SmartAssist - APAC (Syndey)
Kore.ai Support Portal
SearchAssist - USA
Deepgram
SearchAssist - Europe (Frankfurt)
Kore.ai Community Portal
SearchAssist - Middle East (UAE)
Genesys
SearchAssist - Japan
SearchAssist - APAC ( Sydney)
Artemis - USA
Artemis - EU
Artemis - DE
Artemis - UAE
Artemis - IND
Artemis - JP
Agent Platform - USA
Agent Platform - Europe (Frankfurt)
Agent Platform - Japan
AI for Process (AI4P) - USA
AI For Retail
Bot Channels - In all Regions
Third-party services we use
Region - US Central
Active Incidents
No active incidents. Kore.ai is operating normally.
Past Incidents (last 3 days)
View full history →US Region - Voice Gateway - Intermittent incoming call drops observed for around 45 minutes duration
Resolved · 19h ago · Tue, Aug 18, 4:14 PM UTC (4:14 PM UTC)
Resolved – Intermittent Call Drops
Between 9:44 PM IST (12:14 PM EST) and 10:31 PM IST (1:01 PM EST) on August 18, 2026, we observed intermittent call drops associated with 487 – Request Terminated errors. The issue may have affected a subset of bots during this period.
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